Stain Protection
Frequently Asked Questions - FAQs
Clarify the main doubts about Stain Protection.
Service
Is the leather protection safe for children and pets?
Yes. The product is non-toxic, hypoallergenic and safe for children, adults and pets.
Can you protect leather sofas?
Yes. At Biomex, we provide leather sofa and upholstery protection using a specific treatment that penetrates the leather fibers and creates a protective barrier against liquids and stains without altering the feel or natural appearance.
Is leather protection safe for all types of leather?
Yes. The treatment is safe for all leather types, including by-cast leather, suede and nubuck.
Does the protection treatment change the color or texture of the sofa?
No. The product does not alter the touch, color or appearance of the fabric or leather. The finish remains natural and stain-free.
A impermeabilização tem cheiro?
O produto utilizado pode apresentar um odor muito suave durante a aplicação, mas desaparece rapidamente. Após a secagem completa, o tecido fica sem cheiro.
A impermeabilização pode ser aplicada em tecidos danificados?
Não é recomendada. Rasgos, desgaste extremo ou fibras partidas não são corrigidos pelo tratamento.
Is cleaning required before protection treatment?
Yes. The treatment should only be applied after professional cleaning to ensure the fabric is free from dirt and residues.
Can I protect rugs, headboards or chairs?
Yes. The treatment can be applied to rugs, carpets, upholstered chairs, headboards, sofas and other home textiles. Rugs are usually treated at our facilities, while other items can be treated at home.
Can I clean the sofa normally after protection treatment?
Yes. After the recommended curing period (up to 72 hours), the sofa can be cleaned and vacuumed normally. The treatment does not interfere with regular maintenance.
What is a leather sofa and upholstery protection treatment?
It is a professional treatment that creates a protective barrier on leather, helping to repel liquids and stains without altering the natural color, texture or shine. The product penetrates the leather fibers and reinforces their resistance.
Is it worth protecting a sofa?
Yes. Protection treatment extends the lifespan of the fabric, reduces wear and helps protect against: liquids and stains, everyday dirt, odors, organic residues and difficult stains such as wine, coffee or grease.
Is fabric protection recommended for offices?
Yes. It protects office chairs, sofas and partitions from coffee, water and daily wear.
Can you schedule recurring cleaning for offices?
Yes. Weekly, monthly or quarterly plans are available for corporate spaces.
Can you treat multiple office areas on the same day?
Yes. Receptions, meeting rooms, open‑plan areas and waiting zones can all be treated in a single visit.
What should I do if liquid is spilled?
Absorb the liquid using paper towels or a clean cloth without rubbing.
If necessary, wipe gently with a damp cloth to remove residues.
If necessary, wipe gently with a damp cloth to remove residues.
What is fabric protection treatment?
It is a professional treatment that creates an invisible barrier that repels liquids and reduces stain absorption on sofas, chairs, upholstery and carpets.
Can employees keep working while the office is being cleaned?
Yes. The process is organized and suitable for office environments.
Do you clean large office areas such as open spaces?
Yes. Industrial equipment allows fast cleaning of open spaces, meeting rooms and reception areas.
Time and Drying
How long does the treatment take?
The process is quick and usually completed within 30 to 60 minutes, depending on the size of the item.
How long does it take to dry?
Initial drying occurs within a few hours, but full effectiveness is only reached after 72 hours.
Can I use the sofa on the same day?
Yes, as long as the fabric is dry to the touch. However, it is recommended to avoid spills during the first 72 hours.
Can I use the sofa on the same day?
Yes, in most cases, it is possible to use the sofa on the same day.
Logistics
Is the protection treatment carried out at home?
Yes. The service is performed directly at your home.
How long does the protection last?
Durability depends on use, friction and cleaning. On average, the treatment remains effective between 6 and 12 months.
Do I need to prepare the space?
Only ensure access to the item and remove personal belongings. The team protects the surrounding area.
How often should the treatment be reapplied?
It is recommended to renew the treatment every 12 months. In homes with children, pets or intensive use, earlier reapplication may be necessary.
Which areas do you cover?
We provide services across Mainland Portugal and also operate in several Spanish cities, including Madrid, Toledo, Valencia, Murcia and Vigo.
Does the service come with a guarantee?
If any issue arises after the cleaning, the situation is assessed to determine the best solution. All services include a 10‑year warranty.
How can I schedule a home cleaning?
You can schedule your home cleaning directly on our website or, if you prefer, you can contact Biomex to arrange the most convenient day and time with our team.
Tenho de estar em casa aquando do serviço?
Sim, é necessário que alguém esteja presente para abrir a porta e, caso necessário, prestar apoio durante a execução do serviço.
Do you provide services after work hours or on weekends?
Services are provided Monday to Friday until 7pm and on Saturdays until 6pm.
What happens if I cancel the service?
In case of service cancellation, a travel fee will be charged.
Result
Does the bubble effect always appear?
Not all fabrics show the “bubble effect”. Denser fabrics or tightly woven fibers may not display this visual effect but remain protected.
Does it protect against pet urine?
The treatment reduces absorption but does not completely prevent penetration if the liquid remains on the fabric for too long.
Does the treatment remove odors?
No. Its purpose is to prevent liquid and dirt absorption, not to remove existing smells.
Does it protect against mold?
It helps prevent superficial moisture absorption but does not solve structural humidity problems.
Does it protect against ink or pen stains?
No. Ink and markers penetrate fibers quickly and are not blocked by the treatment.
Does the treatment protect against everyday stains?
Yes. It reduces liquid absorption and helps prevent common stains such as coffee, soft drinks, water, wine or grease.
Does the treatment prevent wear marks?
No. The treatment protects against liquids and dirt but does not prevent natural wear, fading or friction.
Does it protect against scratches?
No. Scratches and physical damage are not prevented by the treatment.
What happens if a liquid stays on the fabric for too long?
The treatment delays absorption but does not completely prevent it. The faster the spill is cleaned, the better the result.
Is the "bubble effect" of the stain protection immediate?
The full effect is only achieved after 72 hours. However, some fabrics may not show the "bubble effect".
Does the treatment make everyday cleaning easier?
Yes. Dust, dirt and residues no longer stick as easily, making cleaning much simpler and faster.
Price
Does the price include waterproofing?
No, waterproofing is an additional service, so it is not included in the base cleaning price.
Is cleaning included with the protection treatment?
No. Cleaning is a separate complementary service.
Does the price depend on the type of fabric?
No, the fabric does not influence the final price.
Is the quote free?
Yes, the quote is free and without obligation.
Are there any travel costs?
No. The travel cost is already included in the price.
How much does sofa or chair protection cost?
The price for sofa waterproofing starts at €45, depending on the size of the sofa and whether it has a chaise longue. Chair waterproofing starts at €12.50.
